I love the EcoSmart Fire Wharf Stone Fire Pit! Aside from that it is my favorite color, the size is perfect. The delivery time is awesome too! I will definitely buy it again with the online store. The quality looks good. You will not regret I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
Enjoy the ambiance and warmth of the outdoor fire pits dancing flames in your backyard all year round. The fire pit with cover included with your liquid propane fire pit table allows you to keep your fire pit outdoors during all seasons, while keeping it protected from any harsh weather conditions. Simply remove the propane fire pit cover when ready to use on a cold summer night or to entertain guests in the winter. Admire the outdoor fireplaces bright flames reflecting off the lava rocks... Product Type: Fire pit Exterior Material: Concrete Safe for Use on Wooden Deck: Can be placed on wooden deck with heat resistant barrier Overall Product Weight: 66lb. BTU Output: 40000BTU I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well.
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. The Quality of Outdoor Fireplace I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
Greatly Congratulations to you. If you would like to see furniture price. Good luck on your shopping for Outdoor Fireplace. The quality of the Outdoor Fireplace is excellent! I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Outdoor Fireplacethat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Outdoor Fireplace that in the past I kept the item instead of returning it.
Product Type: Fire pit Safe for Use on Wooden Deck: Cannot be placed on a Wooden Deck Fuel Type: Propane Overall Product Weight: 68lb. We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Outdoor Fireplace was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all. I was quite surprised with the low ratings. However, this was my first purchase buying Outdoor Fireplace. The site was easy to search for what I needed and provided much information on the Outdoor Fireplace. I loved how I was able to order Outdoor Fireplace before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.
I can not say enough good things about this furniture. These Outdoor Fireplaces can go anywhere. Very important. To size I love this Outdoor Fireplace! Look very adapted. Good stuff, it feels good. I love this furniture! Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed.
Product Type: Outdoor fireplace Exterior Material: Steel Safe for Use on Wooden Deck: Cannot be placed on a Wooden Deck Fuel Type: Wood Burning Overall Product Weight: 28lb. Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers.
We ordered a Outdoor Fireplace which had been difficult to find, and when the Outdoor Fireplacearrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future. After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Outdoor Fireplace was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Outdoor Fireplace are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
When I saw this furniture, I immediately thought that it's meant for me. My dear loved it so much. I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
Product Type: Fire pit Exterior Material: Concrete Safe for Use on Wooden Deck: Can be placed directly on wooden deck Fuel Type: Propane Overall Product Weight: 130lb. I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
Our Outdoor Fireplace is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Outdoor Fireplace this was by far the best online. When it arrived it really met our needs. Would strongly recommend. Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!
Thanks a lot. Let me congratulate you on your found this deals. Here is the furniture for you. I think, These price is not high for you. Would recommend to anyone. After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future.
Product Type: Fire pit table Exterior Material: Steel Safe for Use on Wooden Deck: Can be placed on wooden deck with heat resistant barrier Gas Conversion Kit Included: Yes Fuel Type: Propane; Natural gas I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items.
I have purchased the Outdoor Fireplace from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Outdoor Fireplace but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.
Nice Outdoor Fireplace with excellent value! I bought several of these in different designs as Christmas gifts and they were very well received! They thought it cost way more than they actually did. I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
Product Type: Fire pit Exterior Material: Steel Portable: Yes Fuel Type: Propane Overall Product Weight: 25.5lb. I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
I needed furniture for my new apartment, so I ordered two Outdoor Fireplace for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service! Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Outdoor Fireplace and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair.
These EcoSmart Fire Wharf Stone Fire Pit was my first purchase. When I saw it online it really sparked an interest. When I received it I was so excited by the beauty of it. So simple but very personal. I am very impressed with him. It could have done better to fit the elegance of the Outdoor Fireplace. Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating
Product Type: Fire pit table Exterior Material: Steel Safe for Use on Wooden Deck: Can be placed on wooden deck with heat resistant barrier Fuel Type: Propane Overall Product Weight: 78.5lb. Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
Ordered new Outdoor Fireplace. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Outdoor Fireplace originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there. I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.